2025 Principals Meeting and All Star Diamond Event

April 9-12 | April 11-14

San Diego, CA

Registration Deadline: March 14, 2025

Agenda

Wednesday, April 9, 2025

Principals Golf Scramble   *Co-sponsored by Copeland

Course: Steele Canyon

7:30 a.m. Departure from the Hotel del Coronado Beach Resort for breakfast at the course

9:00 a.m. Beginning Tee Time (Shotgun Start)

Cost: $225 USD

Club Rental: $75 USD

Includes: Breakfast, snacks, lunch, transportation, green fees/cart fees, practice balls, tax and gratuity

Steele Canyon Golf Course is a 27-hole championship golf course designed by Gary Player, one of history’s greatest golfers.

All players must abide by the golf course dress code and course policies.

7:30 AM – 2:00 PM
Principals Meeting Registration12:30 PM – 4:30 PM
Principals Welcome Reception *Co-sponsored by Exiscan and Fotric

Join us on the property of the Hotel del Coronado Beach Resort for the Welcome Reception. Get reacquainted with your fellow Linc Service and TEGG Contractors. All Linc Service and TEGG Principals, family members, and guests are encouraged to attend, and dinner will be served.

6:00 PM – 9:00 PM

Thursday, April 10, 2025

Principals Meeting Breakfast7:00 AM – 9:00 AM
Principals Meeting Information Desk7:00 AM – 9:30 AM
Principals Opening Session

Vice President of ABM Franchising Group, Kelly Pnacek, and ABM Technical Solutions President, Mark Hawkinson, will kick off the conference with an opening address. Key achievements from the past year and what to expect in 2025 will be featured. The 2024 Principal Recognition Awards in the categories of Maintenance Base and Activity by Location will be announced.

8:00 AM – 9:30 AM
Principals Giving Back Activity  *Co-sponsored by 2020 Search Partners

Join ABM Franchising Group for an exciting team-building event with a purpose! Teams will come together to engage in fun, competitive games while creating essential resources to support a local animal shelter. This unique opportunity not only fosters teamwork and camaraderie but also makes a meaningful impact on the lives of furry friends in need.

Principals, family members, and guests are encouraged to participate.

10:00 AM – 11:30 AM
Principals Dinner Outing

Linc Service and TEGG Principals, family members, and guests are invited to dinner at The Bluewater Grill at the Boathouse.  Enjoy social time with your peers and the ABM Franchising Group team. The restaurant is within walking distance of the Hotel del Coronado Beach Resort.

Cost: $95 USD

The cost for children 12 and under is $39 USD (no charge for children under 3).

Price includes transportation between the restaurant and hotel, appetizer, entrée, dessert, beverages, tax, and gratuity.

Children are welcome; however, individual, in-room sitting service is also available at the attendee’s personal expense. Check out the FAQ section of this event website for childcare options.

5:00 PM – 9:00 PM

Friday, April 11, 2025

Principals Meeting Breakfast7:00 AM – 9:00 AM
Principals Session: Keynote Presentation delivered by Julie Holmes

Julie Holmes is an inventor, tech founder, AI expert, and innovation superstar with over 25 years in enterprise tech and startups. As an award-winning speaker, she has guided thousands on leveraging AI and technology with enthusiasm and humor. Julie’s tech tools, developed through her two innovation companies, help businesses in over 60 countries. She makes AI and tech relatable, assisting leaders in crafting AI strategies, building tech-ready teams, and enhancing sales with AI tools. Her speech topics include becoming AI-empowered, upgrading teams, developing AI strategies, enhancing client interactions, and fostering a culture of innovation.

8:00 AM – 9:30 AM
Principals Session: 9-box Workshop

Join us for an engaging and interactive 9-box workshop that aims to enhance your team’s skills, improve collaboration, and optimize project outcomes through strategic talent management and performance evaluation.

Workshop Objectives:

  • Understand the 9-Box Grid: Learn the fundamentals of the 9-box grid, a powerful tool for assessing employee performance and potential.
  • Talent Assessment: Gain insights into evaluating your team’s strengths and areas for development, ensuring the right people are in the right roles.
  • Performance Management: Develop strategies for effective performance management, including setting clear goals, providing constructive feedback, and fostering continuous improvement.
  • Succession Planning: Explore techniques for identifying and nurturing future leaders within your organization, ensuring long-term success and stability.
  • Team Collaboration: Enhance collaboration and communication among team members, leading to more efficient and successful project execution.
10:00 AM – 11:30 AM
All Star Diamond Event Registration2:00 PM – 6:00 PM
Principals Cornhole Tournament and Sandcastle Building Tutorial

Test your skills on the beach and have some fun during a cornhole tournament and sandcastle building tutorial! The tutorial will be lead by The Sandcastle Man, Bill Pavlacka, an award winning artist that creates three-dimensional sculptures out of sand.

Cost: $35 USD

The cost includes participation in the cornhole tournament or sandcastle building tutorial and cold beverages. Winners will be awarded!

1:00 PM – 3:00 PM
Formula for Growth Dinner & Entertainment *Co-sponsored by United Rentals

Principals, Diamond Award Winners, Employee of Year Winners, Incentive Award Winners and guests are invited to a dinner reception at the Hotel del Coronado Beach Resort! The evening will feature special activities for the kids.

Cost: $95 USD

The cost for children 12 and under is $39 USD (no charge for children under 3).

Price includes food, beverages, and entertainment.

6:00 PM – 10:00 PM

Saturday, April 12, 2025

All Star Information Desk6:30 AM – 9:00 AM
All Star Breakfast6:30 AM – 9:00 AM
Principals Meeting Breakfast7:00 AM – 9:00 AM
Linc Service and TEGG Principals Session: Economic Forecast with Economist Chris Kuehl

Discover the future of the economy with Chris Kuehl, an expert in commercial service industries, including mechanical and electrical services. Chris will delve into the impact of tariffs, labor market adjustments, rising energy costs, and small business expectations.

Key Highlights:

Economic Trends: Understand the effects of tariffs, labor market shifts, and energy costs.
Small Business Insights: Learn what to expect and how to adapt.
Strategic Messaging: Explore how our go-to-market strategies align with the emerging economy.

Interactive Roundtables: After Chris’s presentation, we’ll break into roundtables to translate strategic insights into actionable plans for financial planning and sales messaging.

8:00 AM – 9:30 AM
  
  
Linc Service Principals Session: What’s New with Linc Service

Join us for a 90-minute session featuring highlights from the 2025 Linc Report.

During the session, we will also share an update on the technology transformation roadmap and launch of pilot locations.

10:00 AM – 11:30 AM
TEGG Principals Session: Optimizing TEGG Franchise Success – A Best Practice Workshop

Join us for an in-depth workshop designed to empower TEGG franchise leaders with the tools and strategies needed to excel. This interactive session will cover a range of critical topics, with the flexibility to include additional subjects based on discussions with TEGG Principals. Key areas of focus include:

  • Identifying and Discussing Critical KPIs: Learn to pinpoint and analyze the most important Key Performance Indicators for your TEGG franchise.
  • Maximizing Margins in Maintenance Agreements: Discover effective techniques to drive higher margins and profitability in your maintenance contracts.
  • Prospecting, Hiring, and Retaining Top MSRs: Gain insights into attracting, hiring, and keeping exceptional Maintenance Sales Representatives.
  • Enhancing the GM/Service Manager Role: Explore strategies for General Managers and Service Managers to significantly grow the TEGG business.
  • Protecting Your Investment in Technicians: Develop methods to safeguard your investment in well-trained and skilled technicians.
10:00 AM – 11:30 AM
All Star San Diego Bay Harbor Cruise

Experience a fun and relaxing day enjoying the sights and sounds of the San Diego Bay and nearby points of interest. The catamaran may even be escorted by local sea life including dolphins and sea lions!

Participants must be at least 3 years old.

Cost: $102 USD

10:00 AM – 12:00 PM

12:30 PM – 2:30 PM

All Star San Diego Zoo Tour

Enjoy time exploring the world-famous San Diego Zoo, home to over 12,000 animals and stunning botanical gardens. A guide will prepare you with tips and information while on the shuttle transfer from the Hotel Del Coronado Resort to the San Diego Zoo.  On arrival you will join a private guided bus tour where an expert guide will provide fascinating insights and behind-the-scenes stories about the zoo’s incredible conservation efforts. Enjoy free time to explore at your own pace, discovering rare and exotic wildlife in beautifully designed habitats. We will have two shuttle times to return to the hotel for your convenience.

Cost: $140 USD per person 12 years old and older, $99 USD for children 3-11 years old

8:00 AM – 2:00 PM
All Star Guided eBike Tour

Participate in a leisurely ride through Coronado with an experienced tour guide, passing points of interest and photo opportunities. See spectacular views of San Diego Bay, picturesque Victorian homes, and the San Diego skyline. Price includes eBike, bottled water, helmet, all service fees and multiple tour guides. Participants 16 years and younger require a parent or guardian’s signature. Required height for eBikes is at least 5 feet.

Cost: $102 USD

9:00 AM – 10:30 AM

11:00 AM – 12:30 PM

1:00 PM – 2:30 PM

All Star Day of Leisure

Relax on the resort property or experience Coronado Island.

Spa & Salon at The Hotel del Coronado
While the spa is not a covered optional activity on Saturday, ABM Franchising Group has secured a 10% spa discount on published spa pricing for treatments of 50 minutes or greater.  Please identify yourself as an ABM attendee when making a spa appointment to receive the discount.

8:00 AM – 5:30PM
Awards Cocktail Reception5:30 PM – 6:30 PM
Awards Banquet with Comedian Fred Klett

During the Awards Banquet, we will celebrate the journey taken in 2024 by our Diamond Award Winners, and Employees of the Year as well as recognize the Contractor of the Year for both Linc Service and TEGG.

Dinner will be served, and a post-awards celebration will be held immediately after. Dessert and coffee will be served.

Please note: All Principals having Diamond Award Winners may invite one General Manager or Sales Manager and guest to the President’s Awards Banquet. The Principal will be billed $150 per person for dinner(s) and beverage costs. If your General Manager or Sales Manager is attending the event as an Incentive Winner and will be attending the Awards Banquet, this must be noted on the registration form. Guests attending must be 18 years old or older.

6:30 PM – 10:00 PM
Teen and Kids’ Program during the Awards Banquet

ABM Franchising Group will sponsor a Young Adult Program and a Kids’ Program from 5:30 p.m. to 10:00 p.m. during the Awards Banquet and Post-Awards Celebration (as Saturday evening activities are for adults only).

Teens ages 12 – 16 years are invited to gather for an informal evening of food and fun, while kids under 12 are invited to attend to attend the program specifically for them that includes food, fun, and activities. Children must be potty-trained to participate in group activities.

Note the Teen Program and Kid’s Program are complimentary, but those that register and do not cancel 24 hours before or do not attend will be subject to a $40 no-show fee.

Kids and Young Adults are encouraged to attend all optional activities and evening receptions with the exception of the Awards Banquet & Celebration, which is for adults 18 and older. ABM Franchising Group is offering a complimentary Kids Program (5 – 11 years old) and Teen Program (12 – 16 years old).

Children less than 4 years of age will be permitted to participate in the Children’s Program activities as they are able; however, they must be assigned to a personal sitter secured and paid for by the parents. Individual, in-room sitting service is also available at the attendee’s personal expense. Check out the FAQ section of this event website for childcare options.

5:30 PM – 10:00 PM

Sunday, April 13, 2025

All Star Breakfast7:00 AM – 11:30 AM
Day of Leisure

Relax on the resort property or experience Coronado Island.

Spa & Salon at The Hotel del Coronado
ABM Franchising Group has secured a 10% spa discount on published spa pricing for treatments of 50 minutes or greater.  Please identify yourself as an ABM attendee when making a spa appointment to receive the discount.

All Day

Monday, April 14, 2025

All Star Breakfast7:00 AM – 11:30 AM