Q: Where can I find the overview schedule for the conference?
A: View the Schedule page on this event website by navigating to the top menu.

Q: Where do I find a list of sessions that will be held at the event?
A: For a list of educational sessions that will be presented during the conference, view the Schedule page on this event website by navigating to the top menu. The courses can be filtered by job category.

Q: What is the suggested attire for the event?
A: Business casual attire is suggested for all Continuing Education Conference activities, including the Awards Program and the Awards Celebration on Saturday, February 8.

Q: Is there a registration fee?
A: There is no registration fee to attend the Continuing Education Conference if you book your hotel accommodations through our registration site.

If you choose not to book your hotel accommodations through our registration site, a $70 registration fee will apply per attendee, per day. This fee does not apply to exhibitors participating in Vendor Showcase. Please make checks payable to ABM Franchising Group, LLC, and mail to 501 Technology Drive, Suite 3000, Canonsburg, PA, 15317, Attn: Jim Ventura.

Please note there is a $30 fee to attend the optional Thursday Evening Vendor-Sponsored Kick-Off Event. The $30 event fee will be charged to the credit card you provided, and the merchant account displayed on the payment receipt will be noted as MIM Meetings Info.

Q: Can I register more than one attendee?
A: Begin the registration process and after the Hotel Accommodations page you will see the Additional Attendees page. Select “yes” for the question “Will you be registering any other attendees for this event?” You may repeat this process for multiple attendees.

Q: How do I know if my registration form was received?
A: You will receive a registration confirmation email at the email address you listed on the registration form immediately after submitting the form online. The subject line of the email will read “Confirmation for ABM 2025 Continuing Education Conference.” Please save this registration confirmation email.

Q: How do I make a change to my registration after I have submitted the registration form?
A: If you have changes to your existing registration, please follow the instructions here:

Select Register Now and then Modify Registration and login using the email address you registered with and your reference number. The reference number can be found within the confirmation email that was emailed to you after you registered. If you do not have your reference number, select the option to have your reference number emailed to you. You must enter the email address you registered with so that the system recognizes your existing registration.

If you have additional questions or need assistance with the registration form, or have questions after your registration form is submitted, please email ABM@designingevents.com. You will need to contact ABM@designingevents.com if you need to make a change to your existing registration after December 20.

Q: I have registered for the event. Why am I still receiving email reminders to register?
A: If you have already registered for the event and received your registration confirmation via email, you can disregard the reminders to register. Communications will continue to be sent to all invited to attend to keep everyone informed of event updates.

Q: What if I’m unsure of my plans to attend and the deadline to register is approaching?
A: We encourage you to register by the deadline to ensure room availability at the Hyatt Regency Atlanta. There is no fee for canceling your registration as long as you do so at least 72 hours before your hotel check-in date. Please note if you registered for the Thursday Evening Vendor-Sponsored Kick-Off Event, the $30 fee to attend is non-refundable.

Q: How do I cancel my registration?
A: All cancellations must be received by emailing ABM@designingevents.com. The only exception is when canceling an established reservation on the expected day of arrival. In such cases in addition to emailing ABM@designingevents.com, please also contact the hotel’s reservations office directly at 404.577.1234 and obtain a cancellation number plus note the person’s name and time of call. Cancellations and no-shows will be automatically charged to the credit card on file for one night’s stay if the hotel does not receive the cancellation 72 hours in advance of the expected date of arrival.

Q: How do I request a room at the host hotel, the Hyatt Regency Atlanta?
A: Hotel accommodations should be booked through the registration form. Please indicate your check-in and check-out dates on the registration form. Please do not contact the hotel directly to book hotel reservations for the conference as they are not able to book into our room block and offer our meeting package rates.

Rooms are filled on a first-come, first-served basis, so those who wish to ensure a room reservation at the Hyatt Regency Atlanta are encouraged to submit their completed registration form as early as possible.

Q: I am a member of the World of Hyatt Rewards Program. Where do I enter my account/membership number?
A: To earn points for your stay at the Hyatt Regency Atlanta, please enter in your World of Hyatt account/membership number when you complete the hotel reservation section of the registration form. Look for “World of Hyatt Rewards Number” and enter in your account/membership number.

If you are not a World of Hyatt member and wish to join, visit world.hyatt.com.

Q: When will I receive a hotel confirmation?
A: Hotel confirmation details will be emailed to you approximately two weeks prior to arrival. Please be sure to save the confirmation on your mobile device or print the confirmation and bring it with you to check in at the Hyatt Regency Atlanta.